The BBB Serving Denver/Boulder has a Position Opening for Director of Sales
Building Business… Building our Community
Job Title: Director of Sales
Department: Sales
Reports To: President and Executive Vice President
FLSA Status: Exempt Base Salary with Commission Potential
Summary Establishes, implements and directs sales programs to ensure the maximum effectiveness of organization's new sales efforts by performing the following duties personally and through sales team members and support staff.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Analyzes and controls expenditures of division to conform to budgetary requirements; prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
Visit BBB Accredited Businesses to maintain goodwill and to encourage greater participation in organization programs.
Develops and implements strategic sales plans to accommodate organization’s goals; directs sales forecasting activities and sets performance goals accordingly.
Reviews market analyses to determine customer needs, price schedules and discount rates while working in conjunction with the President/Executive Vice President.
Directs channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals.
Delivers sales presentations to key clients in coordination with sales representatives; assists sales representatives with maintaining relationships and completing transactions.
Determines and directs sales staffing and training needs for the organization; develops and directs sales training plans, programs and procedures; coaches trainees on effective sales techniques.
Prepares reports on progress of sales trainees under direct or indirect supervision during training periods.
Keeps informed of new training methods, techniques of competitors and pending introduction of new company products to ensure current and effective training programs for sales personnel; analyzes performance of sales personnel to determine need for additional training.
Supervisory Responsibilities
Manages 10-15 non supervisory sales staff. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others.
Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue.
Ethics - Works with integrity and ethically; Upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quantity - Meets productivity standards; Strives to increase productivity.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university with a minimum of five years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Internet.
Certificates, Licenses, Registrations
None required.
Other Qualifications and Requirements
Insured Automobile required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
